Old cache and cookies can cause loading errors or outdated content to display. Clearing them often resolves strange or inconsistent behavior.
Google Chrome
- Click the three-dot menu in the top right corner.
- Go to Settings > Privacy and security > Clear browsing data.
- Choose the Time range (select All time for a full reset).
- Check the boxes for Cookies and other site data and Cached images and files.
- Click Clear data.
Safari (macOS)
- Click Safari in the top menu bar and select Preferences.
- Go to the Privacy tab.
- Click Manage Website Data, then select Remove All.
- Confirm by clicking Remove Now.
To clear the cache only:
- Click Safari > Preferences > Advanced.
- Enable Show Develop menu in menu bar.
- In the top menu, click Develop and choose Empty Caches.
Mozilla Firefox
- Click the three-bar menu in the top right corner.
- Select Settings > Privacy & Security.
- Under Cookies and Site Data, click Clear Data.
- Check both boxes and click Clear.
Microsoft Edge
- Click the three-dot menu in the top right corner.
- Select Settings > Privacy, search, and services.
- Under Clear browsing data, click Choose what to clear.
- Select All time from the Time range dropdown.
- Check Cookies and other site data and Cached images and files.
- Click Clear now.
Tip
After clearing cache and cookies, restart your browser and log in again to see if the issue is resolved.