Troubleshooting: Invalid Credentials ("We've Updated our Login System")

Recently, we created a new login page for all Meister tools. If you've previously stored your login information in your browser or password manager, you may receive the following error when logging in to your account: 

loginerror.png

Don't worry! Your data and account are still completely safe, and you can still log in to MeisterTask by entering your credentials manually.


Solve this Issue

To solve this issue, you'll need to enter your login credentials manually:

 

  1. Go to mindmeister.com. You’ll be directed to the new domain automatically. 
  2. Enter your username and password manually (do not use the credentials stored in your browser or password manager).
  3. Click LogIn.
  4. (Optional) If prompted, save these credentials to your browser or password manager. 
Tip

If you forgot your login details, reset your password using this link.


Data security

Don’t worry — the new Accounts page will not affect your account information or how we handle your data. 

Tip

Interested in our privacy policy and data security? Read all about it here


If you’re still having trouble…

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