Need help? Before reaching out to Meister Support, be sure to browse the step-by-step guides in our Help Center, the MeisterTask Academy, tutorial videos on our Youtube Channel, and our library of on-demand Webinars.
For a fast answer, we recommend first asking our network of experts in the Meister Community, where you can find answers, share best practices and submit your feature ideas.
What Support Is Available on My Subscription Plan?
Meister offers tiered support levels based on your subscription plan. More information about subscription plans can be found on our pricing pages for MindMeister and MeisterTask.
Basic (Free) |
Personal/Pro |
Business |
Enterprise |
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Product/General Use Questions |
Ask the Meister Community |
Ask the Meister Community Access Priority E-Mail Support |
Ask the Meister Community Access Priority E-Mail Support Contact Meister Support via Telephone |
Ask the Meister Community Reach out to your dedicated Customer Success Manager Contact Meister Support via Telephone |
Feature Requests |
Visit the Community Wish List |
Visit the Community Wish List
Reach out to your dedicated Customer Success Manager |
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Billing Questions |
Ask the Meister Community Submit an E-Mail Support Request |
Submit an E-Mail Support Request |
Submit an E-Mail Support Request Contact Meister Support via Telephone |
Reach out to your dedicated Customer Success Manager |
Sales Inquiries |
Contact MindMeister Support
To contact MindMeister Support:
- Sign in to MindMeister.
- Click on your avatar in the top-right corner.
- Select Contact Us from the navigation.
- Click MindMeister Support.