Not received your password reset or activation email?

Please check the spam folder in your email inbox.

Still not received the activation email 24 hours after registration?

Please contact Customer Support using the email address associated with your Meister account.

Have you been redirected to the "Accounts" page instead of your "Dashboard"?

Please clear your browser's cache and cookies and try again. Reopen MindMeister and log into your account as normal.

Facing a 422 error?

Check out this article.

Can't Log in With Facebook?

Meister no longer supports logging in with Facebook. If you previously used Facebook to access your account, you’ll need to reset your password. Here’s how you can do it:

1. Go to the Login Page and click the I forgot my password option.
2. Enter the email address linked to your Meister account.
3. Check your email inbox (and spam/junk folders) for the password reset email.
4. Follow the link in the email to set a new password.

Once you've created a new password, you can log in using your email address and the new password. If you don’t receive the password reset email, check your spam folder.